Initial Booking and Consultations
1. Please contact me through the contact page to ensure your date is available.
2. Once we know your date is available, you can secure your date booking by paying a deposit through the online SHOP.
3. Organise a consultation either face to face, or over the phone/by email.
Face to face consultations: We offer a wedding consultation service by appointment at a mutually convenient date and location for those who are local to Surrey. The consultations are charged at £30, redeemable against the cost of your cake.
Bring along fabric samples and colour swatches, photographs, saved photos on Instagram, Pinterest boards or cut outs from magazines. I will also bring along an inspiration folder if you're stuck for ideas. We can discuss and agree on the size, flavour and design of your cake over a cup of tea. Please look at the menu options for wedding cake and email me with 6 options for you to try at the consultation.
Telephone/Email consultation: Should a face-to-face not be possible or not needed, we are more than happy to conduct consultations over the telephone and then by email and ideally WhatsApp as it's perfect for chatting and sending pictures and links. You may also wish to purchase a tasting box to help decide on your cake flavours.
4. I will send you a design and quote once I've finalised your order. You can get back to me if you require any changes.
5. After securing your date, design and flavours confirmed you can relax knowing everything is in hand. I will then contact you again approx 4/6 weeks before your wedding to confirm all the details to see if there are any changes. Once confirmed you will receive your final balance invoice ready for payment 4 weeks before your wedding. We will liaise directly with your venue or wedding planner regarding a suitable delivery and setup time. If your cake requires decorating with fresh flowers, we will liaise also liaise with your florist
Cake Sample Tasting Boxess
If you are unable to fit in a consultation, or you want to test out our cake before you commit to a booking, you can try our cake flavours in the comfort of your own home!
Cake sample boxes cost £25, which includes postage and packaging and is redeemable against the final cost of your cake.
Please peruse our cake flavours menu and pick 6 of your favourites out to try. Please do email first to check that your date is available!
Delivery & Set-up
We prefer to deliver and set up your cake personally, to ensure that everything goes smoothly and your cake looks its best.
Delivery is free for wedding cakes at venues within 10 miles of Byfleet in Surrey. Deliveries outside of this catchment area are charged at 60p per mile and a minimum of £15.
We have a number of cake stands available for hire should your venue not have one. The hire is free with all wedding orders and a small deposit will be taken which will be returned on safe return of the stand. Your requirements will be discussed at our consultation.
For dessert tables, all delivery, set up and styling will be done prior to your reception. You can either return the items to us after or, for an additional fee, we can stay on during your event to cut the cake and then dismantle the table afterwards. Again, this can be discussed during your consultation.
Deposits to secure your date are made in the online shop.
For wedding cakes and dessert tables, the balance is due 4 weeks prior to your event date and we will send an email to remind you.